The freight forwarder is a company or an individual that will dispatch shipments through hauliers, airlines, rail companies or shipping lines. In addition, the company will arrange space that is necessary for such shipments.
If you need to transfer a larger package from one point to the other, you will most likely want to hire a freight forwarder. The problem is that there are so many different companies that can help you out. It is difficult to make the correct choice if you do not know what to look for.
You cannot simply choose the very first forwarder you locate. There is a huge difference between experienced companies like IDT and firms that only now started out.
- Service Specialization Offered
You need to be sure that the freight contractor is specialized in offering the hauling services that you need based on the products that are transported. Think about working with local companies or with overseas partners. The experience of the forwarder is what counts the most at the end of the day. This is what guarantees that you are faced with suitable services.
- Service Friendliness
This is one factor that is usually overlooked. You need to hire professionals that are friendly, knowledgeable, communicate properly and service you properly. The forwarders need to give you important information about trading regulations. Always go for those companies that are really easy to talk with.
- Money Value
This is what many consider to be the most important factor that is to be considered. We cannot deny the importance of paying something that is of a high quality. The forwarder needs to let you know about all the costs that are associated with the transport. Your main goal is to basically obtain the highest value for the money that you are about to pay.
- Company Size
Many do not think about this factor. You should be aware of the fact that the small to medium sized firms will offer proper, all rounded services. That is because they have a lower overhead and do not need high profit margins. See if you can work with such a firm. However, in the event that you need a lot of work to be done, the larger firms are the ones that you have to go for.
Freight hauling is influenced by many different factors like customs, weather, technical problems, languages and human error. The professional freight forwarder will have various systems that are used in order to track all handled shipments. Customers are automatically informed in the event that there are delays or various problems that are encountered. Such professionalism is always necessary and you have to be very careful that you receive such service.
People do tend to spend a lot of time thinking how to cut costs and are tempted to choose the really cheap freight forwarders. That is almost never a good idea. The factors that were mentioned above are a lot more important and you have to do all that you can in order to make the best choice. This takes time so make sure that you allow yourself to have that time!