The rising importance of workforce mobility

The world of work is becoming more mobile. Rather than being tied to their desks, an increasing number of employees are taking advantage of the latest and best technology and performing their tasks on the move.


Indeed, those firms that fail to take full advantage of the mobile computing solutions offered by specialist suppliers like Symectech may soon find they have been left behind. According to a LogMeIn study conducted last year, more than two-thirds of employers in the UK (67%) already offered mobile or remote working technology to some of their personnel and 25% planned to roll this out to more staff members. Meanwhile, 11% intended to introduce mobile working solutions for the first time.


Here are just a few of the reasons why workforce mobility is becoming an increasingly hot topic.


Changing customer expectations


People’s expectations are changing. The modern consumer expects to benefit from complete convenience and a timely and professional service, often around the clock. This necessitates a more dynamic, proactive approach to management. For many organisations these days, the only way to achieve the required standards of customer service is to operate a mobile workforce.


By embracing a more flexible style, companies can free their personnel up to interact with customers face to face and outside traditional working hours. This can help to build trust, confidence and satisfaction among consumers.


The need for greater efficiency


There’s no denying the fact that many firms feel under the cosh right now. In order to make ends meet, companies are having to keep costs to a minimum. Mobile working can help them do precisely this. By freeing up their personnel to operate remotely, enterprises can downsize their offices and thus reduce their overheads. Also, enabling employees to complete their tasks around the clock and from a host of different locations can massively increase efficiency.


Pressure from the workers themselves


As well as these major business benefits, there are advantages for the employees themselves. One of the big draws of a more flexible approach to working is the positive impact this can have on people’s lives. It is easier for people to fit their work around their other commitments if they are not subject to a traditional 9-5 working day in an office.


This means there is increasing pressure from personnel for more flexible working solutions. Bear in mind that according to research conducted by the Trades Union Congress, the average daily commute is now 54.6 minutes. It’s no surprise therefore that a rising number of people are requesting alternatives to traditional, centralised working systems.


The trend towards greater workforce mobility shows no sign of slowing. Eventually, the traditional office-based working day that we are so familiar with may be largely consigned to the history books.


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