Here’s a typical workflow of a maintenance organization: an equipment operator, a customers or contractors submit maintenance work request. A maintenance staff planner receives and reviews the request. Assigns a technician to the task. The technician completes tasks and manually files a report. It’s simple, straight forward and easy – or is it?
What happens when hundreds of such requests are received every day? How does the facility manager keep track of everyone and every task? How do they know how the repair work at clients’ site is coming on? – Not so simple, straight forward and easy any more right?
This is why maintenance organizations must rethink their workflow for a more efficient utilization of resources in maintaining and managing their customers’ assets. A robust encompassing CMMS (Computerized Maintenance Management Software) such as Limble CMMS that offers an intuitive interface for managing and organizing exactly what maintenance tasks need done, tracking maintenance request orders, and reporting progress in real time is what exactly what you need.
This article seeks to highlight the scenarios that indicate you need a CMMS to managing your maintenance workflow. Let’s take a look:
When Work Request Go Unattended
If you begin to find it extremely difficult to keep track of all the maintenance order you receive from your clients then it time to revamp your maintenance workflow. Unattended requests can escalate to full blown crisis, breakdowns and downtimes with its attendant repercussion. These cases can easily be prevented if only there was efficient asset management software in place.
When Planned Maintenance Task are not Scheduled
Overwhelmed with work, planned maintenance could be forgotten in the frenzy of activities. The planned visit to change the HVAC filters of a client’s cooling system, gauging the oil level of specific equipment, forklift maintenance, the list goes on, but somehow all these maintenance tasks were not scheduled and ultimately led to delays or were altogether missed out. With maintenance software the facility manager can easily be notified when a planned maintenance has not been scheduled.
When Work Orders are not Dispatched on Time
The odds for delayed work order getting to the designated technician is high this is especially true when they are manually distributed to technicians. With CMMS, the designated technician is instantly notified when a work order has been assigned to them either through text or email.
When a Technician Fails To Complete the Allocated Task on Schedule
Because the technician relies on a manual reporting system, it could take some time before management gets the complete update on a maintenance status hence impacting on the maintenance budget. However with a CMMS, the technician can easily update the current status of the task from their device
If any of these scenarios applies to your organization, know it’s time to make some changes to your workflow. Facility management software like Limble CMMS optimizes your maintenance workflow through its intuitive interface – for ease of use and implementation, real-time repair updates, instant notification for new work orders, easy reporting feature, and its ability to keep everyone on track thus helping your organization stay competitive.